Privacy Policy
This site is hosted by Yahoo! Merchant Solution.
Yahoo! hosts the store pages, ordering
system, and order data. Yahoo! automatically collects order
information but may only use this information in the aggregate. If
you accessed this store through Yahoo! Shopping, Yahoo! also
automatically collects information about your shopping experience.
Please see the Yahoo!
Privacy Policy for more information about how Yahoo! uses this
information.
Overview
This Site is managed by Sena Technologies (the "Online Store" and
collectively with Sena Technologies "we" or "us").
We are committed to protecting our
customers' privacy. Your privacy through the use of the Web site
located at URL http://www.buysena.com ("the Site") is paramount
in that goal.
The purpose of this Privacy Policy ("Policy") is to inform you
about the types of information we gather about you and your
organization, how we may use that information, whether we disclose
it to anyone, and the choices you have regarding our use of, and
your ability to correct, that information. This Policy may change
from time to time, so please check back periodically.
In addition to our Privacy Policy, we also recommend you read our
Terms and Conditions
for important information regarding your rights
and obligations, as well as limitations and exclusions, that apply
to your purchases on the Site and the use of the Site.
This Policy will explain the following regarding use of the Site:
- What information do we collect from you?
- Where do we collect information from you and how do we use it?
- With whom do we share your information?
- How may you delete, update or correct your personally identifiable information?
- What are your choices regarding collection, use and distribution of your information?
- What security precautions are in place to protect against the loss, misuse or alteration of your information?
- Use of Cookies.
- You should carefully review privacy policies of any third party sites accessible from this site.
- Children's Privacy.
- Sena Technologies General Privacy Policy.
- Contacting Us About Our Privacy Policy.
- Privacy Policy Changes.
1. What information do we collect from you?
In order to better provide you with numerous products and
services, the Site collects two types of information about its
visitors: Personally Identifiable Information and Non-Personally
Identifiable Information. Our primary goal in collecting information
from you is to provide you with a smooth, efficient, and customized
experience while using the Site. The Online Store collects
information on behalf of Sena USA.
Personally Identifiable Information: This refers to
information that lets us know the specifics of who you are. Personal
information is requested when you order a product or service, enter
contests or sweepstakes, fill out surveys, and correspond with us.
This information might include your name, mailing address, telephone
number, e-mail address or credit card number (only if you choose to
purchase a product online). With this information, we can fill your
service and product orders and better provide you with personalized
services.
Non-Personally Identifiable Information: This refers to
information that does not by itself identify a specific individual.
We gather certain information about you based upon where you shop on
the Site in several ways. This information is compiled and analyzed
on both a personal and an aggregated basis. This information may
include the Web site's Uniform Resource Locator ("URL") that you
just came from, which URL you next go to, what browser you are
using, and your Internet Protocol ("IP") address. A URL is the
global address of documents and other resources on the World Wide
Web. An IP address is an identifier for a computer or device on a
Transmission Control Protocol/Internet Protocol ("TCP/IP") network,
such as the World Wide Web. Networks use the TCP/IP protocol to
route information based on the IP address of the destination. In
other words, an IP address is a number that is automatically
assigned to your computer whenever you are surfing the Web, allowing
Web servers to locate and identify your computer. Computers require
IP addresses in order for users to communicate on the Internet,
browse and shop.
2. Where do we collect information from you and how do we use it?
Our primary goal in collecting personal information is to provide
our visitors with a superior customized online experience. We use
the customer contact information to fill orders, contact prior
purchasers to inform them of their order status and to send
promotional e-mails.
We may perform statistical analyses of aggregate customer
behavior. This allows us to measure relative customer interest in
the various areas of the Site for product development purposes. Any
information we collect is used for our own internal purposes to
improve the content of the Site, to enhance users' experiences when
visiting the Site, to customize the content and/or layout of our
pages, and to provide the services required by an individual
customer.
We gather information in the following ways:
Shopping: We collect IP addresses for the purposes of
system administration, to gather broad demographic information,
and to monitor the level of activity on the Site. We collect
information from visitors to the Site regarding the referring URL,
your IP address, which browser you used to come to the Site, the
country, state, the pages of the Site that you viewed during your
visit and any search terms entered on the Site.
Ordering: When you order from us, we collect personally
identifiable information from you. If you order one of our
products or services, we will collect and maintain your name,
e-mail address, mailing address, telephone number, product
selections, credit card number, order number, referring URL, IP
address and a password. We collect this, and other information, as
disclosed in this Policy, in order to fill your order, to
communicate with you about your order and to send you promotional
materials. Before confirming your order, you will have the
opportunity to review the product order form and make changes and
additions to the information it contains and these changes will be
automatically kept for future use.
Online Surveys and Polling: In order to improve our
services to you, we ask some of our customers to voluntarily
complete surveys, which may be collected by an independent third
party. Individual survey answers are confidential, although
Non-Personally Identifiable Information is collected and disclosed
to third parties. If you do not wish to participate in a survey,
simply decline to participate when asked.
Contests and Sweepstakes: When you enter a contest or
other promotion, we may ask you for contact information such as
your name, mailing address and e-mail address in order to
administer the contest, to send you promotional e-mails, notify
winners and make the winners' list publicly available pursuant to
certain states' laws.
Newsletters, Product Updates, & Promotional E-mails:
We may offer free electronic newsletters, product updates, and
promotional e-mails as a service to our prior customers. We may
send you newsletters and e-mails periodically listing current
specials, promotions, and deals. In addition, there may be other
opportunities to subscribe to an e-mail list that will send you
information about the Site events, but we will only add you to the
list with your consent. We will not send e-mails to you if you
have requested us not to do so unless we need to confirm for our
records that you do not want to receive promotional emails. This
option is usually included in your account registration form or at
our optional home page registration form.
Cookies: We use cookies in the operation of the Site. To
find out what cookies are and how we use them, please visit
Yahoo privacy policy.
Contact Information and Third Party Data: If you contact
us by telephone, e-mail or letter, we may keep a record of your
correspondence or comments. If you report a problem with the Site,
we may collect such information in a file specific to you in order
to troubleshoot problems, resolve disputes and better serve your
needs. If you contact us through our feedback area or by calling
one of our customer service representatives, we ask for your name
and e-mail address in order to send you a reply. If other users or
third parties send us correspondence about your activities or
purchases on the Site, we may keep the information in a file
specific to you.
Customer Traffic Patterns: We track customers' traffic
patterns throughout their online sessions, including which pages a
customer views while using the Site. This information is
ultimately stored in the form of store categories, and, in some
cases, specific URLs. We use your IP address to diagnose problems
with our servers and software and to administer the Site.
We may share aggregated statistics about pages viewed on the
Site and sales and other shopping information with third parties.
Warranty Information
From time to time we may offer additional or extended warranty
or service programs on our Site. These programs are often
administered by third party warranty and service companies. When
you purchase a warranty, we pass along your name, address,
telephone number, e-mail address, warranty purchased and
information about the product purchased to the warranty company.
3. With whom do we share your information?
The information collected by the Site is used only for the
limited purposes of processing orders, keeping you informed about
your order status, for statistical purposes for improving the Site
and to notify you of products or special offers that may be of
interest to you. We will disclose your Personally Identifiable
Information to third parties to charge your credit card, fill your
order, deliver your order, provide customer service to you, and
deliver promotional e-mails to you from us. For example, we must
release your credit card number to confirm payment; and release your
mailing address information to the delivery service to deliver
products that you ordered. These third parties have access to
personal information needed to perform their functions, but may not
use it for other purposes.
We do not sell, trade or rent your personal information to
others. We may release account information when we believe that such
release is reasonably necessary to enforce or apply our Terms and
Conditions or to protect the rights, property and safety of our
users, others and ourselves. In addition, we may assign or otherwise
transfer to a third party certain of your information in connection
with an assignment, sale, transfer or disposition of a portion or
all of our business, assets, or stock.
Except as otherwise stated in this Policy, at present we do not
disclose our customers' Personally Identifiable Information to other
merchants. In the future, with your prior permission, we may provide
some customer information to companies with products or services
that may be of interest to you. This would be for marketing purposes
only and no credit card number information would be given. Before
agreeing to release your information, you should first confirm that
our partner's privacy policy is acceptable to you because once your
data is released, we would have no further control over it.
From time to time, we may be required by law enforcement or
judicial authorities to provide Personally Identifiable Information
to the appropriate governmental authorities. We will disclose
Personally Identifiable Information upon receipt of a court order or
subpoena or to cooperate with a law enforcement investigation. We
fully cooperate with law enforcement agencies in identifying those
who use our services for illegal activities. As expressed in the Terms and Conditions that govern this Site, we reserve the right to
conduct an investigation and/or report to law enforcement agencies
any activities that we in good faith believe to be unlawful.
We may assign or otherwise transfer to a third party certain of
your information in connection with an assignment, sale, transfer or
disposition of a portion or all of our business, assets, or stock.
4. How can you update or correct your Personally Identifiable Information?
During the online ordering process you can review, change or
delete the information that you have submitted. You may also change any
of your personal information by contacting us by email or telephone.
5. What are your choices regarding collection, use and distribution of your information?
With your consent, we may from time to time send you e-mail or
other communications regarding current promotions, specials and new
additions to the Site. You may "opt-out," or unsubscribe from our
newsletters, updates, and promotions, by following the unsubscribe
instructions in any e-mail you receive from us.
6. What security precautions are in place to
protect against the loss, misuse or alteration of your
information?
We employ the industry-recognized information technology to
protect the security of the information you submit to us. The
importance of security for all Personally Identifiable Information
associated with our customers is of utmost concern to us. Our secure
servers protect the information using advanced encryption and
firewall technology. We use Secure Socket Layer (SSL) technology for
mutual authentication, data encryption and data integrity - all to
ensure secure transactions for our customers. SSL is the industry
standard security protocol to encode sensitive information, such as
your credit card number.
In order to most efficiently serve you, credit card transactions
and order fulfillment are handled by established third party
banking, process agents and distribution institutions. They receive
the information they need to verify and authorize your credit card
transactions and to ship your order. When collecting credit card
information for online purchases, we offer secured-server
transactions that encrypt your information in transit to thwart
someone from intercepting it and misusing it. When you access your
account information, the information is kept on a secure server.
Furthermore, all of the customer data we collect is protected
against unauthorized access by physical security means.
7. Use of "cookies"
Like many other commercial sites, our site may utilize a standard
technology called a "cookie" to collect information about how our
site is used. A cookie is a small data text file, which a Web site
stores on your computer's hard drive (if your Web browser permits)
that can later be retrieved to identify you to us. Cookies were
designed to help a Web site recognize a user's browser as a previous
visitor and thus save and remember any preferences that may have
been set while the user was browsing the site. A cookie cannot be
read by a Web site other than the one that set the cookie. Cookies
can securely store a customer's password, personalize home pages,
identify which parts of a site have been visited or keep track of
selections, such as those selected in a "shopping cart." Our cookies
may collect your domain name and track your selections through the
Site. A cookie cannot retrieve any other data from your hard drive,
pass on a computer virus, or capture your e-mail address. The
cookies make your use of the Site easier, make the Site run more
smoothly and help us to maintain a secure Site. You will be unable
to shop on the Site without your browser set to accept cookies. We
only use cookies to gather the information indicated in this policy
and do not use cookies to gather personal identifying information
about you without your consent.
8. You should carefully review privacy policies
of any third party sites accessible from the site.
Other sites accessible through the Site have their own privacy
policies and data collection, use and disclosure practices. Please
consult each site's privacy policy. We are not responsible for the
policies or practices of third parties. Please be aware that the
Site may contain links to other sites on the Internet that are owned
and operated by third parties. The information practices of those
Web sites linked to the Site are not covered by this Privacy Policy.
These other sites may send their own cookies to users, collect data
or solicit personal information.
9. Children's Privacy
You must be at least 18 years old to have our permission to use
this Site. Our policy is that we do not knowingly collect, use or
disclose Personally Identifiable Information about visitors to our
Site under 18 years of age. If you are the parent or guardian of a
minor under 18 years of age and believe that they have disclosed
personally identifiable information to us, please contact us at info@buysena.com so
that we may delete the minor's information.
10. Sena Technologies General Privacy Policy
Sena Technologies may have additional privacy policies that
govern its general corporate site and the use of that site. To see
and review these policies, please visit the corporate web site of
Sena Technologies.
11. Contacting Us About our Privacy Policy
If you have any questions about this Privacy Policy please
contact our Privacy Compliance Department by sending an email to us
at info@buysena.com.
12. Privacy Policy Changes
This Privacy Policy was last changed on 7/1/2004. If we make
changes to any terms or conditions of the Privacy Policy, the
changes will be posted in this document so that you will always know
what information we gather, how we might use that information and to
whom we will disclose it. We may change, modify, add or remove
portions of this Policy at any time. Please be sure to check this
page before proceeding to use the Site.
Top
